Assess Your Digital Features
to know where you are in your Customer Experience Transformation journey.
to know where you are in your Customer Experience Transformation journey.
Our cohesive assessment will uncover where your strengths and limitations lie; and help you accelerate time-to-value in current and future digital investments.
You won’t adopt a common ‘one size fits all’ approach; the digital rating system is tailored to meet every segment of every industry’s customer experience.
This assessment considers six factors in your organization.
(and 100+ sub dimensions) to assess your Digital Worthiness
Connectivity
Web
Mobile
Digital Property
Social Media
Customer Relation
The Digital Rating provides a benchmark for each factor listed above and compares it with best-of-breed peers.
The result is a complete Digital Worthiness Report, showing how the different dimensions stack up, and how they evaluate against a five-point scale.
Once your rating validated by our experts, you will be able to display it to your customers (using web badges and print certificates) and choose how it will look like.
@’s Style
Traditional Stars Style
Number of Properties
Number of Questionnaire Updates
Number of Users
Starter
$0
1
1
1
Business
$350
/ Property
/ Year
1
1
1
Platinum
$750
/ Property
/ Year
1
4
3
Entreprise
Get Quote
Multiple
12
Unlimited
Evaluating your Digital Worthiness helps you accelerate the adoption of Digital and use its powerful capabilities to gain a competitive edge across all areas of your brand’s Customer Experience.