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CitizenM Boston Back Bay Awarded A Rating

CitizenM
Boston Back Bay

Beyond quality, CitizenM Boston Back Bay customers enjoy
digitally enhanced, seamless experiences.

Tech-forward and effortlessly stylish, CitizenM Boston Back Bay caters to modern explorers. Self check-in kiosks, smart room controls via app, and ultra-fast Wi-Fi make your stay seamless. Relax in cloud-like beds, stream your favorite shows on Smart TVs, and recharge with 24/7 dining—right in Boston’s vibrant Back Bay.

CitizenM Boston Back Bay delivers a seamless, digital-first hotel experience, combining smart technology and modern design to redefine comfort and convenience for today’s travelers.

Welcome to CitizenM Boston Back Bay, the ideal hotel for modern explorers. Located in one of Boston’s most charming neighborhoods, this hybrid hotel offers affordable luxury, cozy furnishings, free Wi-Fi, and cloud-like beds—everything you need for work, play, or a relaxing city getaway.

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Digital First Experience Enabled

Frequently asked questions

CitizenM Boston Back Bay is recognized for its seamless integration of technology into every aspect of the guest experience, from app-based check-ins to smart room controls. This commitment to digital innovation has earned it a top-tier digital rating, highlighting its ability to meet modern travelers’ expectations for convenience, personalization, and efficiency.

The Digital Rating evaluates how well a hotel leverages digital technologies to enhance customer experiences. A high rating not only boosts guest satisfaction but also establishes your hotel as a leader in the industry, attracting tech-savvy travelers who value innovation.

CitizenM Boston Back Bay excels by continually innovating and investing in cutting-edge digital tools like mobile apps, contactless services, and personalized guest interactions. These efforts ensure a consistently excellent experience, securing their status as a digitally worthy destination.

Our platform lets you obtain a Digital Rating by assessing your hotel’s digital capabilities. This process evaluates your current strengths, identifies areas for improvement, and provides actionable insights to elevate your rating and guest experience.

A high rating enhances your hotel’s reputation, attracts modern travelers, increases customer loyalty, and positions your property as a forward-thinking, tech-savvy destination. It’s a powerful tool to differentiate your brand in a competitive market.

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AT Worthy supports the United Nations Global Compact’s Ten Principles, which cover human rights, labor, the environment, and anti-corruption

  

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